Returns & Exchanges
At Backcountry Recreation, we want you to be fully satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all labels and hangtags remain attached to the garments.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
